Please read below instructions to cancel your order successfully!

1st Step: Click “My Account” button, see screenshot below:

  • If you are not logged in, please enter your username and password to login.

2nd Step: Find the order that you would like to cancel and click “View”:

3rd Step: “Click Here” to cancel your order successfully.


Only if the status of your order are “pending payment”, “on hold”, “processing”, you can cancel your order. Otherwise please contact our support team.

If you need support regarding your EyeTV product please do not hesitate to contact us following this link.

Contact Support