Please read below instructions to extend your subscription successfully!

1st Step: Purchase the EPG abonnement in our online store: http://shop-en.geniatech.eu/category/epg/

  • Please purchase EPG Gracenote for use in Europe
  • Please purchase the TV Guide for use in the US and Canada

2nd Step: Make sure your EyeTV Software is updated to the latest version EyeTV 3.6.9 (7416).

3rd Step: Open EyeTV // Preferences// EPG// select the correct EPG in the dropdown menu// click on change // create a new customer account with the email address used to purchase the EPG in the online store// login

  • On the following website you can check whether you already have an existing customer account: https://services.geniatech.eu
  • Please also refer to the above stated website if you need to reset your password

4th Step: Open EyeTV and click on the activation link you received with your confirmation email.


If you need support regarding your EyeTV product please do not hesitate to contact us following this link.

Contact Support